+359 2 452 17 37 sales@digest.bg

Privacy policy

Digest Logistics Ltd. is a Personal Data Administrator and adheres to the principles of Regulation (EU) 2016/679 (GDPR) and local law. We strive to provide you with maximum transparency about why we need your data and how we store it.

We respect the right to privacy of all individuals. Whether you are a customer of the services we offer or we just use them for our internal needs, you are covered by this Privacy Policy. It provides information on how Digest Logistics processes your personal data, whether you are our customer, user of our websites or contractor.

If you have questions about this Policy, want to exercise any of your rights or suspect that your personal data may be processed in violation of the law or your wishes, you can contact us at the following contacts:

Digest Logistics Ltd.

454 Okolovrasten Pat Street Sofia, 1532

Tel: +359 2 452 17 37

Mobile: +359 882 274454

E-mail: info@digest.bg

At Digest Logistics we process mainly personal data that you, as our client, provide to us voluntarily in the course of our business relations. We may also receive information containing your personal data from our business partners in the supply chain or from public registers.

The personal data we collect about you is:

Name, telephone, e-mail, delivery address – when offering and performing the services;

Name, place of work, position – for communication by telephone;

Name, surname, e-mail, place of work – when filling in our contact form on the website;

E-mail – when you send a request for a service through our website, by subscribing to our blog, and as a contact to receive promotional and informational materials;

Name, surname, e-mail, company of the employees of our suppliers – in connection with communication regarding orders and deliveries;

Name, e-mail – when you evaluate our employee through a survey in the signatures of employees;

Without providing us with the described personal data, we will not be able to perform the services you expect from us.

At Digest Logistics we process your personal data only for the following purposes:

1. Servicing inquiries and requests / contracts for the services provided by the company or for supplies of goods and services for the needs of the company, as well as the relations that arise on this occasion;

2. Providing personalized service, according to your needs;

In these cases, we process your personal data for the performance of a contract for the provision of a service, as well as for taking steps to conclude such a contract, according to Art. 6, para 1 b. (b) of Regulation (EU) 2016/679.

3. Individual evaluation of employees regarding the provided service.

The other purposes for which we process your data are:

1. Providing marketing and advertising materials, promotional offers; information on events and news in the field of logistics;

2. Administrative and statistical purposes such as business surveys and research on customer service;

In these cases, we process your data on the basis of your prior consent, which you can withdraw at any time by contacting us at the specified phone number and e-mail.

We process your personal data through electronic means of recording and storing information or by maintaining it on paper. All electronic and paper media containing personal data are protected by appropriate organizational and technical measures as required to prevent accidental or intentional destruction, accidental loss, unauthorized access, alteration or distribution, as well as other illegal forms of processing.

Your personal data in electronic form is stored by us on the territory of the Republic of Bulgaria on servers with limited access, located in secure sites, whose security measures are subject to ongoing verification. The servers are protected with antivirus software, firewall and others.

In connection with the execution of the service contracts, Digest Logistics provides your personal data to third parties. They can be companies from the Digest Logistics group as well as carriers, contractors and partners from global and European logistics networks located both inside and outside the European Economic Area. In the latter case, we are committed to providing your data only to persons bound by contracts containing standard data protection clauses approved by the European Commission, unless this is an obstacle to the performance of the service you have requested (eg in most countries). based in Asia, the protection of personal data is not equivalent to the European one).

In certain cases, there may be an obligation to provide information to the competent state authorities, which we are obliged by law to comply with.

We do not provide your information to third parties for use by them for marketing purposes.

We store your data for the period specified in the applicable regulatory requirements. If no such deadline is specified, your data will be destroyed after the purposes for which they were collected have been fulfilled.

Your rights are:

To be informed in connection with the processing of your personal data;

To ask for access to them;

Want to correct them if they are inaccurate;

To want them deleted;

To want to block them (limit their processing);

You want us to transfer your personal data to another person;

To object to the processing of your personal data;

If you wish to exercise any of your rights or have questions about the processing of your personal data, please contact us at the contacts published on our website.

If you believe that your rights in connection with the protection of personal data have been violated, you have the right to refer to the competent court and the Commission for Personal Data Protection at Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2, tel. 02 / 91-53-518, e-mail: kzld@cpdp.bg, website: www.cpdp.bg